Phungo ensures that its technical and sales teams are qualified in the highest network design, integration and project management skills to supply the most competitive and innovative IT Solutions to our clients.
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Services Overview
System support can include system maintenance, backup, fault detection and system monitoring. Field user support refers to end user queries un-related to system performance...
Distributes and supports
Computed Radiology systems, Full field Digital Radiographic systems, Laser imagers and printers, Film processors and associated accessories, PACS solutions, Mammography.
Product Overview
Through our strategic alliances we have also become a Value added reseller for Axiz and Tarsus which sells brand like HP/Compaq,IBM and more.
Through our strategic alliances we have also become a Value added reseller for Axiz and Tarsus which sells brand like HP/Compaq,IBM and more.
MANAGED SUPPORT SERVICES
Management and support of Internal IT Systems has become increasingly costly and complex to support.
P hungo IT Solutions offers several options for system and field user support. System support can include system maintenance, backup, fault detection and system monitoring. Field user support refers to end user queries un-related to system performance and includes user queries relating to the use of off-the-shelf product functionality.
All support calls are logged through our call centre. Each support call logged is assigned a priority which corresponds to a goal for time to resolution as set out in pre-negotiated service level agreements. Once the call is logged, a ticket number is assigned that allows tracking and reporting of the support call. Our help desk operates seven days per week, twenty-four hours per day. Customers are able to log support calls either telephonically or using e-mail to log a call.
- Network Planning
- Migration strategy planning
- Cost benefit analysis
- Research projects
- Implementation
- Preparation
- Installation
- Commissioning and testing
- Acceptance
- Routers supply and installations
- Cisco
- Print Severs
- 3Com
- IMC Networks
- D-Link
- Network Maintenance
- Network Traffic Analysis
- Network Audits
- Leased Lines (Diginet and ISDN)
NETWORK LAN AND WAN
- Monitors
- Printers
- Servers
- PC's
- Terminals
- Peripherals, etc.
WORKSHOP REPAIR AND MAINTENANCE SERVICES
- Printers and Print Servers
- PCs and Software Support and installation
- Servers
- Networks
ON-SITE REPAIR AND MAINTENANCE SERVICES
- Office Application
- Accounting (Brilliant and Pastel)
- WORKSHOP REPAIR AND MAINTENANCE SERVICES
- Monitors
- Printers
- Servers
- PC's
- Terminals
- Peripherals, etc.
- HELP DESK
- Offer On-Site Support
- We also Offer telephonic Support
- Support is offered on Both Hardware and Software Trouble-Shooting
- Microsoft Products and Networking Products such as :
- XP, 2000 NT 4.0, Novell, Oracle and SQL.